HEALTH & SAFETY GUIDANCE FOR GUESTS

August 2021

We look forward to welcoming you to The Gordon Ramsay Academy. We aim to provide a relaxed environment where we can cook, feast and have a laugh together, but there are just a few safety rules we need you to be aware of. 

By booking a class with us, you are agreeing that you will follow these guidelines and any other instructions given to you by the chef on the day. 


BEFORE ATTENDING A CLASS

I will notify the Academy of any dietary requirements (including any allergies or intolerances) or specific needs (such as accessibility considerations) when booking or via email/phone before the class date.


I will notify the Academy and accept I may have to change or cancel my booking if I have suffered from any of the following within the last 7 days:

> Skin rash or other skin conditions

> Diarrhoea, vomiting or other bowel disorders

> Sore throat, fever or other viral conditions

> Any Covid-19 symptoms or positive Covid-19 test amongst my household


We use induction hobs in the Academy so we advise any guests with pacemakers should check with your GP before attending. 


WHEN ATTENDING A CLASS

1 Wash your hands and sanitise thoroughly before and after cooking and at regular intervals during your cookery class. 


2 Please never leave glasses, knives, or anything else sharp in the sinks.


3 Never walk around with a knife pointing up/out. Always carry knives at your side with the blade pointing down. 


4 Give a team member any breakages; tell us if you spill anything so that we can wipe it up (we don’t mind!), please do pick up fallen items if safe to do so and stay by spillages on the floor and get a member of staff’s attention.


5 Always use oven dry oven cloths to remove hot items from the stove or oven. 


6 Use dry hands with electrical equipment.        


7 In the event of a fire, we will leave by the nearest exit and gather outside in the main square opposite the Peacock shopping centre as directed by the team.


8 We hope you have an accident-free visit to The Gordon Ramsay Academy however we do have several fully qualified First Aiders in the building to deal with any incident. Please let us know if you have hurt yourself, particularly cuts or burns and we will be able to look after you.


9 Alcoholic drinks may be provided in some classes to guests over 18 and should only be consumed in moderation as part of the class experience


10 Have fun!


MOBILE PHONES

Please do take as many photos and videos of your time with us as you would like, however we ask that you keep your mobile phone on silent or vibrate during the sessions. If you wish to take or make a call, please leave the room or kitchen to do so.


PHOTOGRAPHY

Please note that photographs and video footage may be taken during the class and used by The Gordon Ramsay Academy for marketing and publicity in our publications, on our website and in social media. Please speak with a team member if you have any concerns or wish to be exempted from this activity.